2022-2023 Catalog 
    
    May 03, 2024  
2022-2023 Catalog [ARCHIVED CATALOG]

Add to Portfolio (opens a new window)

ITE 180: Help Desk Support Skills

3 credit

Emphasizes instruction in customer support techniques required for analyzing and coordinating software and hardware solutions for end-user needs. This course includes evaluation and communication techniques required to provide help desk support necessary to transfer knowledge and enable implementation of a solution. Fall Semester



Add to Portfolio (opens a new window)